The articles indexed below represent collected material written by Richard Eastman and published between 1995 and 2003.
Most of the articles reflect the changing airline travel product and related distribution channels. The articles discuss different drivers impacting the industry, overriding issues, and opportunities in travel distribution. There are similarities between the articles in that the cause and effect of the changing travel product, changing consumer expectations, and evolving digital technology are tightly linked one to the other.
Richard Eastman holds the Copyright on each article. Permission is hereby granted to excerpt comments from individual articles for republication. Such republication must contain the author's credit and the quoted material must be used within the context of its presentation.
For a brief biography of Richard Eastman, please click here.
Business Travel Monthy
September 2003
ATTIS News
March 2003
Economics of Airline Automation
Handbook of Airline Economics
McGraw-Hill July 2002
Travel Weekly Focus
April 2001
Attempting to Manage the Unknown in Travel Distribution
Business Travel Executive
December 2000
Business Travel Executive
August 2000
Supply-Driven vs Demand-Driven Distribution
Travel 2.0
May 2000
Business Travel News
Febuary 2000
Endangered Species - Evolving Economics
Business Travel Executive
July 1999
Business Travel Executive
August 1998
Travel Distribution Review
October 1997
The Myth of Automated Front-End Booking Systems
Travel Weekly
October 1997
The Impact of Commodity Airline Seats
Travel Weekly
September 1997
Travel Marketing and Technology
ASTA Dateline
April 1997
Business Travel News
October 1996
Travel Weekly
July 1996
Travel Technology Association
June 1996
Hidden "Drivers" in Travel Distribution
Aviation Informatics
April 1996
E-Tickets -- More Impact than Internet
Travel Distribution Report
March 1996
Business Travel News
January 1996
"Change in Form" for the Travel Industry
Travel Weekly
November 1995